Terms Of Service

By placing an order with us, you agree to the following Terms of Service:

Order Processing & Support

• Orders are processed within 1 to 28 hours after payment confirmation.

• Our support team typically responds within 15 minutes to 12 hours. During high-volume periods, responses may take up to 48 hours.

• We make every effort to ensure prompt and accurate order delivery, barring any unexpected technical issues.

Refund Policy

• Refunds are only granted if an issue is caused by our error.

• No refunds will be issued for features or tools restricted due to country-specific billing limitations.

• Refunds are voided if there is evidence of flagged tools, misuse, or prohibited behavior.

• We are not responsible for Discord account bans. Refunds will not be issued for such cases.

Payment Issues & Verification

• Initiating a chargeback or payment reversal without contacting our support first will result in a permanent blacklist.

• We reserve the right to reject any payment we are unable to verify.

• Some payments may be temporarily held for verification purposes.

• Once an order has been successfully delivered, no refunds will be processed.

• PayPal spending limits or extra verification steps may apply in certain cases.

Privacy Policy

• We collect only the essential information (e.g., name, email) required to fulfill your order and provide support.

• Your personal data is never retained beyond what is legally necessary.

• Payment details are securely processed through Stripe, a trusted and secure payment platform. We do not store credit card information.

Important Note

• Please check our Status & Updates section frequently for any news related to your order or available payment methods.

• While we aim to reply within 1 hour, response times may extend up to 24 hours (or 48 hours on holidays and non-business days).